Thank you for shopping with Newas! This Shipping Policy outlines the shipping methods, costs, and delivery times for your orders.

1. Shipping Methods and Costs

  • Handling Time: Orders are processed within 1-2 business days. Business days exclude weekends and holidays.
  • Delivery Time: Once your order has been processed, delivery typically takes 4-6 business days.
  • Shipping Charges: Shipping costs are calculated based on the size, weight, and destination of your order. The shipping charges will be displayed at checkout before you confirm your purchase.

2. Order Processing

  • Order Confirmation: After placing your order, you will receive a confirmation email with your order details and a tracking number once your order has shipped.
  • Order Tracking: You can track the status of your order by visiting our Order Tracking Page.

3. Shipping Restrictions

  • Delivery Areas: We currently ship to addresses within the United States. We do not offer international shipping at this time.
  • PO Boxes: We may not be able to deliver to PO Boxes. Please provide a physical address for delivery.

4. Shipping Issues

  • Delayed Shipments: Occasionally, shipping delays may occur due to unforeseen circumstances. We will notify you if there are any significant delays with your order.
  • Lost or Stolen Packages: Newas is not responsible for lost or stolen packages once the shipment is confirmed delivered. If you encounter issues with your shipment, please contact our customer support team for assistance.

5. Shipping Carrier

  • Carrier Information: We use reputable carriers for shipping. The choice of carrier may vary based on the shipping method selected and the delivery location.

6. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our shipping policy or your order, please contact us:

  • Email: Contact@newas.shop
  • Phone: +1 (803) 221-7577
  • Address: 152 Maple Avenue Charleston, WV 25304, United States